Contact Us

ShopGlowsy · Last updated July 10, 2026

We’re here to help sellers, buyers, and partners. Reach us using the details below.

Support hours

We respond to email within 1–2 business days (Monday–Friday). Urgent payment or order issues are prioritised.

What to include in your message

• Your full name and registered email
• Store name (for sellers)
• Order number (for buyers), if applicable
• A clear description of your question or issue

Common requests

• Seller support: store setup, payouts, withdrawals, app login
• Buyer support: order tracking, refunds, delivery questions
• Compliance & partnerships: business verification, payment integration
• Account deletion: see our account deletion page

Seller dashboard

Registered sellers can also sign in at shopglowsy.com/seller for order and store management tools.